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How to Order a Madrax Product

Are you ready to place an order? Let us walk you through the steps to getting our bicycle racks delivered to your space.

  1.  Browse our products online and gather specs or drawings you might need from our product pages.

  2. Or, download a catalog for further information and to see which products will meet your needs.

  3. Register online and fill your shopping cart with the products your are interested in, or contact us at 608-849-1080/ for a quote or with questions, and our customer service staff will work with you to select our products that are appropriate and/or required for your project.

  4. You'll then receive a quote from our staff for you to review and approve pricing. This is the perfect time to ask any questions you may have—whether about lead time, color, or finishes.

  5. Submit your order in writing (via order form, purchase order, or email) and establish whether payment will be prepaid or an agreed upon alternative.

  6. Next, you'll receive an order acknowledgement email from customer service with an estimated ship date of your products.

  7. Your order is shipped and delivered.

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